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Human Factors Role and Considerations in Drug Labeling and Packaging


Watch this on-demand webcast of a live webinar to learn about human errors, risk analysis, and learn about unsafe product labeling and packaging. 

Pharmacy Technicians: 1.00 contact hour (0.1 CEUs)

Pharmacists: 1.00 contact hour (0.1 CEUs)

Released: November 14, 2022

Expiration: November 13, 2024



Matthew Grissinger

Matthew Grissinger, RPh, FISMP, FASCP

Director, Education
Institute for Safe Medication Practices
Plymouth Meeting, Pennsylvania

Mishale Mistry

Mishale Mistry, PharmD, MPH

Associate Director for Nomenclature & Labeling
US Food and Drug Administration
White Oak, Maryland

Provided by

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Target Audience

The target audience for this activity is pharmacists and pharmacy technicians. 


ProCE, LLC requires instructors, planners, managers, and other individuals who are in a position to control the content of this activity to disclose all financial conflicts of interest (COI) they may have with ineligible companies. All relevant COI are thoroughly vetted and mitigated according to ProCE policy. ProCE is committed to providing its learners with high-quality CME/CE activities and related materials that promote improvements or quality in healthcare and not a specific proprietary business interest of an ineligible company.

Disclosure of Unlabeled Use

This educational activity may contain discussion of published and/or investigational uses of agents that are not indicated by the FDA. The planners of this activity do not recommend the use of any agent outside of the labeled indications.

The opinions expressed in the educational activity are those of the faculty and do not necessarily represent the views of the planners. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings.

Learners have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed or suggested in this activity should not be used by healthcare professionals without evaluation of their patient’s conditions and possible contraindications and/or dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.


Pharmacists and Pharmacy Technicians

This activity is provided by ProCE, LLC in partnership with the Institute of Safe Medication Practices (ISMP). ProCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. ACPE Universal Activity Number 0221-9999-22-207-H05-P/T has been assigned to this home study knowledge-based activity. This CE activity is approved for 1.0 contact hour (0.10 CEU) in states that recognize ACPE providers. The activity is provided at no cost to participants. Completion of the evaluation and the post-test with a score of 70% or higher are required to receive CE credit. No partial credit will be given. Statements of completion will be issued online at, and proof of completion will be posted in NABP CPE Monitor profiles. 

Additional Information

Program Medium

This program has been made available online.